Citizens First Bank the Villages Customer Guide for Easy Banking.

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Citizens First Bank the Villages Customer Guide for Easy Banking.

Citizens First: Citizens First Bank the Villages has few branches in their local area. This traditional brick and mortar bank is a community bank that has expanded to multiple locations, and most likely has ATM locations. Keep reading to know more about Citizens First Bank the Villages…

Citizens First Bank is a Bauer 5-star rated bank, founded in 1991 specifically to fill the needs of The Villages community and to conscientiously and joyously serve their residents in every way possible.

Since that time, they have stayed committed to their Village residents and have expanded to serve Leesburg, Fruitland Park, Lady Lake, Wildwood, and other surrounding communities.

Their commitment to core values drives us to provide extraordinary customer service, convenient and welcoming branches, beneficial technology, and most importantly, lifelong relationships.

What really Citizens First Bank the Villages who they are?

Hospitality:

They treat our customers like guests in our home by creating an atmosphere where people feel welcome, comfortable, and confident in their banking relationship.

They greet our customers warmly, give them their full attention, and thank them for their business.

Stewardship:

They nourish and protect the resources of our customers, the bank, and The Villages through prudent decision making, accountability, and ethical business practices.

They promote our communities and engage in activities that establish the bank as a good corporate citizen.

Innovation and Creativity:

They fulfill the needs of our customers by offering creative ideas and solutions as the financial landscape changes.

They seek opportunities for growth, progress, and efficiency while committing themselves to excellence in all that they do.

Hard Work:

Citizens First Bank take pride in their work and strive to have a work ethic that reflects their commitment to customers, employees, The Villages®, and their communities.

They enjoy the good feeling that comes from exceeding the expectations of their customers and their company.

Personal Checking Accounts with Citizens First Bank the Villages

Experience the “personal” in personal banking

They’re here for you – there’s never a cost to talk with a friendly account specialist by phone. Or you can stop by and chat with us at any of their convenient branch locations across the Southeast.

All Citizen’s personal checking accounts feature:

• Unlimited fee-free transactions at their robust network of Synovus ATMs and Publix Presto! ATMs.
• Visa debit card (or Visa Platinum debit card, if applicable) with no annual fee and no monthly usage fee. 1 Add your card to your Apple Pay, Google Pay, or Samsung Pay mobile wallet for even more convenience.
• My Citizen digital and mobile banking. 2 They know life doesn’t just happen during banking hours, so they’ve redesigned their online experience and mobile app. With improved security, updated functionality, and several new features, you’ll be able to achieve your financial goals whenever and wherever.
• Several overdraft protection options are available. Fees may apply.
• Deposits insured by the FDIC up to $250,000.3

Free Checking Account

• $100 minimum deposit to open the account
• No monthly service fee no matter how much your account balance changes

A simple way to make managing your money easier, the Citizen Free Checking account helps you:

• Save money – No monthly service fee no matter how much your account balance goes up or down. $100 minimum deposit to open the account.
• Save time – With their digital banking tools3, you can make deposits4, check balances, transfer funds, and make payments anytime, anywhere.
• Pay bills automatically – Their free, unlimited online bill pay5 lets you schedule bill payments so you aren’t late.
• Bank whenever it’s convenient for you – Their Synovus digital banking app3 for iPhone® and Android™ lets you take care of your daily banking needs on the go, 24/7.

Looking to get even more out of your banking experience?
Synovus Plus – a relationship program that offers premium benefits and services designed specifically around your needs.

Inspire Checking Account

• $100 minimum deposit to open

• Avoid a $50 monthly service fee by maintaining $100,000 minimum ending balance in the combination of your checking, savings, money market, IRA, CD or investment accounts as of the last business day each month

With their Synovus Inspire Checking account, you experience banking designed to champion your success. You’ll receive premium benefits to help make your vision for the future a reality.

Benefits:

• Avoid a $50 monthly service fee by maintaining $100,000 minimum ending balance in the combination of your checking, savings, money market, IRA, CD or investment accounts as of the last business day each month.6
• Earn more interest by maintaining higher deposit & investment account balances with Synovus.7
• Free Synovus standard wallet checks or 50% discount on designer checks; also enjoy free official checks (like cashier’s or certified checks) and 50% off safe deposit box rentals.8
• Foreign ATM withdrawal fee refunds.9
• Stop payment and domestic wire transfer (incoming & outgoing) fee refunds.
• Waived overdraft, overdraft transfer, non-sufficient funds & uncollected funds fees.
• Receive a Visa® Platinum debit card with premium Visa® benefits including concierge services, lost luggage insurance, price protection, purchase security, and warranty manager.10
• Enjoy Visa® Zero Liability, to protect your Visa® Platinum debit card from fraud at no additional cost.11
• Credit monitoring & identity theft protection services. Valid email address and separate enrollment required.
• Priority customer service
• And more

Personal Savings Accounts with Citizens First Bank the Villages

All Synovus personal savings accounts feature:

• No minimum balance requirement to earn interest1
• Unlimited deposits
• Deposits insured by the FDIC up to $250,0002
• My Citizen Bank  digital banking3 account access

Personal Savings account

• $100 minimum deposit to open

• $5 monthly service fee waived with $200 minimum Relationship Balance at the time of statement cycle

Their Personal Savings Account4 is the simplest way to put aside money for all of life’s little (and not so little) expenses, from unexpected car repairs to unforgettable vacations.

Benefits:

• Earn more interest by maintaining higher deposit & investment account balances with Synovus1,8
• Makeup to 2 no-fee withdrawals per month5
• Easily set up transfers from other Synovus accounts
• Receive statements quarterly, or monthly when combined with your checking statement6
• Choose printed or paperless statements (enroll through My Citizen Digital Banking)
• Enjoy unlimited fee-free transactions at all Synovus and Publix® Presto!® ATMs
• Use online Bill Pay7  to simplify monthly and recurring bill payments5 (enroll through My Citizen Digital Banking)
• $5 monthly service fee waived with $200 minimum Relationship Balance at the time of statement cycle8

Minor Savings account

• No minimum deposit to open
• No monthly service fees

It’s never too early to teach your children the importance of saving and managing money. With their  Minor Savings Account,4,9 they’ll have a safe place to keep that birthday money from burning a hole in their pocket, and you’ll be able to keep an eye on things as you both watch their funds grow over time.

Benefits:

• Give minors ownership of funds in the account9
• Makeup to 2 no-fee withdrawals per month5
• Receive automatic transfers from parents’ Synovus accounts

Holiday Savings account

• No minimum deposit to open
• No monthly service fees

The holidays are a time for celebration, but they can also do a number on your wallet. With their Holiday Savings Account,4 you can set aside funds year-round to pay for those special gifts and treats—all while earning interest on your money. After a year of savings, they’ll send you a check.

Benefits:

• Make one no-fee withdrawal annually5
• Receive automatic transfers from other Synovus accounts

Digital Banking with Citizens First Bank the Villages

They’re proud to offer you a banking experience that makes your financial life, and your life-life easier. Bank on your time online or through their iOS and Android apps1. My Citizen’s bank helps you:

Make payments and transfers2

Pay bills3, send money to people4, and manage internal and external transfers5 with ease.

Stay connected

Stay informed with robust and customizable account alerts.

Access balances and transactions details

Use the Instant Balances feature for quick access to balances and recent activity. Search for and categorize transactions.

Make deposits anytime

Deposit checks6 with your mobile device.

Manage your credit card account

Access and manage your credit card account information, including your account balance, transaction history, rewards, and more. Additional functionality, including the ability to lock and unlock your card, set account alerts, or view your statement are available on the desktop version and the My Synovus mobile app.

Bank securely

Know your financial information is safe thanks to powerful security features, including Touch ID, Face ID, and multifactor authentication.

Mobile Banking with Citizens First Bank the Villages

Make your money as mobile as you are with Citizens First Bank’s Mobile Banking!

It’s simple to take your finances with you wherever you go.

With our mobile banking apps for iPad, iPhone, and Android smartphones, you have the freedom to:

• Check your balance instantly, whenever you need to know.
• Monitor account activity while you’re out and about.
• Pay bills on the go.
• Deposit checks using your mobile device.*
• View your online statements.
• Transfer funds on the spot and more!

Best of all — advanced security helps to keep your information safe. Simply enter the same password you use for online banking.

Citizens First Bank the Villages Contact Details

Brownwood

2601 West Torch Lake Dr
The Villages, FL 32163

Phone:

(352) 751-2030

Lobby Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 6:00 p.m.

Drive-In Hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 6:00 p.m.

Colony Plaza

395 Colony Blvd.
The Villages, FL 32162

Phone:

(352) 391-1991

Lobby Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 6:00 p.m.

Drive-In Hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 6:00 p.m.
Saturday: 8:30 a.m. – 12:00 p.m.

Lake Deaton

745 Kristine Way The Villages, FL 32163

Phone:

(352) 751-2045

Lobby Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 6:00 p.m.

Drive-In Hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 6:00 p.m.

Lake Sumter Landing

1050 Lake Sumter Landing The Villages, FL 32162

Phone:

(352) 751-2100

Lobby Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 6:00 p.m.
Saturday: 8:30 a.m. – 12:00 p.m.

Temporarily closed on Saturdays. Please visit our Drive-In.

Drive-In Hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 6:00 p.m.
Saturday: 8:30 a.m. – 12:00 p.m.

Spanish Springs

1129 Main Street The Villages, FL 32159

Phone:

(352) 259-3280

Lobby Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 6:00 p.m.

Drive-In Hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 6:00 p.m.

Citizens First Bank the Villages Frequently Asked Questions

Ques.: What is My Synovus?

Ans.: My Synovus is the digital banking experience for personal banking customers. My Citizen’s bank can be accessed via a mobile-friendly website and a mobile banking app for Android and iPhone.

Ques.: Do I need to install special software to use My Synovus?

Ans.: No, but the following operating system requirements must be met for My Synovus. For the mobile app: iOS®11 and above or Android™ version 5 and above are supported.

For online: The most recent versions of Internet Explorer, Microsoft Edge, Chrome, Firefox, and Safari. Includes any previous versions that are still supported and updated by Microsoft, Google, Mozilla, and Apple, respectively. They recommend using Chrome and Safari for the best online experience.

Ques.: What type of accounts can I have access to through My Synovus?

Ans.: You’ll have access automatically to all consumer accounts for which you are deemed an “owner”. Access is available for checking, money market, savings, loan(s), CD(s), IRA(s) and credit card accounts.

Ques.: Can I change my mailing address through My Synovus?

Ans.: At this time, you can only update your phone number and email address through My Synovus. To update your mailing address, call Customer Care at 1-888-(1-888-796-6887) or visit your local branch.

Ques.: Is there an iPad app?

Ans.: When Synovus Online Banking/Mobile Banking became My Synovus, they discontinued the iPad-specific app. You can use the mobile-friendly website on your iPad for a seamless experience.

The iPhone app can be used on your iPad, but it’s not optimized for the iPad. Use your browser to log in from citizensfb.com.

Ques.: Do you offer Text Banking?

Ans.: No. You can use the Instant Balances feature of the app for fast balance info. If you don’t have the app, Telephone Banking is another great option for getting balance information on the go – call 1-888-(796-6887).

Ques.: How do I order checks?

Ans.: Ordering checks is not currently available through My Synovus, but you can order them online.

Ques.: How do I stop payments?

Ans.: Go to your accounts, select Manage, then select Stop Payment.

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CSN Team.

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