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First Bank Center Comprehensive Information, a Must Read.

First Bank Center: FBC is a beautiful event center that is there to help you add more color to your event. A lot of people are always confused about their policies and how to partner with them. Here on this spot, I will tell you everything you need to know about them.

First Bank Center Comprehensive Information

A Must Know About First Bank Center

1STBANK Center opened on March 5, 2010, with a performance by Furthur, featuring Phil Lesh and Bob Weir of the legendary group, the Grateful Dead. Formerly known as the Broomfield Event Center, 1STBANK Center is the premiere mid-sized event venue in the Denver area. The venue can hold up to 6,500 people and can accommodate live music, family shows, sporting events, community functions, and more.

1STBANK Center is operated by Peak Entertainment, a partnership formed by AEG Live Rocky Mountains and Kroenke Sports & Entertainment, two of Colorado’s premier entertainment corporations.

AEG Live, the live-entertainment division of Los Angeles-based AEG, is dedicated to all aspects of live contemporary music performance, touring for a variety of programming, and multi-media production.

AEG Live, the nation’s second-largest concert promotion, and the touring company are comprised of special event, broadcast and exhibition divisions, fourteen regional offices, and numerous state-of-the-art venues nationwide.

AEG Live has an international reach with regional and local presence in San Diego, New York, Las Vegas, London, Nashville, Houston, Dallas, St. Louis, Atlanta, Denver, San Francisco, Florida, and Los Angeles. Denver-based Kroenke Sports & Entertainment is one of the world’s leading ownership, entertainment and management groups.

As owners and operators of Pepsi Center, the Paramount Theatre, Dick’s Sporting Goods Park, the Colorado Avalanche (NHL), Denver Nuggets (NBA), Colorado Mammoth (NLL) and Colorado Rapids (MLS), KSE’s sports and entertainment assets are second to none.

Additional properties under KSE’s umbrella include Altitude Sports & Entertainment, a 24-hour regional television network, Altitude Authentics, the company’s official retail provider, and Altitude Tickets, the official ticketing provider for KSE teams and venues.

Who are Their Partners?

Let their audience be your audience.

1STBANK Center offers a variety of unique and innovative sponsorship opportunities. Their experienced team of marketing professionals can identify and tailor a program to meet your marketing objectives by reaching out to a wide audience of educated affluent event-goers. 1STBANK Center offers fully integrated marketing partnership programs that can include:

  • Building Partnerships
  • Event Sponsorships
  • Venue Signage
  • Corporate Hospitality
  • Sponsor Initiatives
  • Creative marketing and promotional programs like consumer promotions, traffic-driving promotions, cause-related tie-ins, and grassroots marketing

First Bank Center Policies

Age Restrictions

Age Restrictions may vary for concerts and special events at 1STBANK Center. Please contact their main information line at 303-410-0700 for information about specific events. Generally, for concerts and special events, guests two years of age and older are required to have an entry ticket.

Alcoholic Beverage Policies

1STBANK Center and our partners strongly encourage responsible consumption of alcoholic beverages. A summary of alcohol policies is listed below:

  • Any guest who is intoxicated before entering 1STBANK Center may be denied entry to the facility. Any guest found intoxicated within 1STBANK Center or causing a disturbance as determined by management, will be asked to leave the facility without refund and may be subject to further consequences.
  • 1STBANK Center does not allow alcohol (including bottled wine) to leave the venue.
  • There will be a limit of two alcoholic beverages sold to each guest, per purchase.
  • To encourage responsible drinking, 1STBANK Center and ARAMARK Sports & Entertainment participate in the Designated Driver program. The Designated Driver program promotes responsible consumption of alcoholic beverages.
  • 1STBANK Center management reserves the right to eject and/or cite any individuals under the age of 21 who illegally purchase, possess, or consume alcohol or are visibly intoxicated.
  • Individuals providing alcohol to those under 21 will also be ejected and subject to citation.
  • The cutoff time for alcohol sales varies by event. Please contact any guest relations staff for more information. Alcohol cutoff times are subject to change.
  • Guests found with alcohol brought from outside the facility may be ejected.

Camera Policy

The venue’s general policy allows for small, personal cameras to be brought to shows. This is always subject to change based on artist restrictions. Please contact the venue within a week of the show with any questions.

Fighting

Any guests involved in a physical or verbal altercation are subject to ejection and arrest.

Opening Times/Event Days

Parking lots at 1STBANK Center will open two hours before an event and parking staff will remain on duty one hour after an event. For most events, 1STBANK Center doors will open one hour before the advertised event start time and will close to entry after an event. Parking and venue operation hours are subject to change without notice.

Security

1STBANK Center uses walk-through metal detectors for all events. Guests should allow extra time for entry into the venue.

  • To speed the security screening process please remove keys, cell phones, cameras, and any other large metal objects from your pockets.  (Coins and wallets can be left in pockets.)
  • Large backpacks, suitcases, beach bags, and equipment bags are prohibited.
  • Alternative accommodations for screening will be provided to those who need it
  • Guests who refuse to screen will be denied entry

Prohibited Items

For the safety and security of our guests, the following items are not permitted into the facility:

  • Outside alcohol (see Alcoholic Beverage Policies)
  • Cans
  • Outside food/beverages
  • Weapons (i.e. knives, pepper spray, stun-guns, any concealed weapons, firearms, etc.)
  • Laser pointers/pens
  • Hard case containers
  • Pucks, balls, or other missile-like objects
  • Air horns/whistles
  • Animals (except service animals)
  • Illegal drugs
  • Chemicals
  • Fireworks, smoke bombs, etc.
  • Large backpacks, suitcases, beach bags, equipment bags, etc.
  • Skateboards, roller blades, roller skates, roller shoes, ice skates, etc.
  • Unapproved pamphlets, handouts, advertisements, etc.
  • Camelbaks
  • LED Flashing / Glow Gloves
  • Selfie Sticks
  • GoPro Cameras

Management reserves the right to handle each occurrence on a case by case basis. There are no check-in areas or lockers available at 1STBANK Center. All bags, jackets, and guests are subject to search upon entering 1STBANK Center. Prohibited items can show specific, please contact the venue within a week of the show with any questions.

Re-Entry

1STBANK Center has a no re-entry policy. Guests leaving the facility to smoke in designated smoking areas must have their ticket stub to obtain re-entry to the facility. Please refer any questions to a guest relations representative.

Smoking

1STBANK Center is a non-smoking facility. E-Cigarettes can not be used inside the venue are held to the same restrictions as regular cigarettes. Smoking is only permitted in designated smoking areas.

The main smoking area is located just out of the Roadhouse 36 Bar on the Northside of the venue. Once an event begins, a second smoking area is located off of the West entrance. Guests must have a valid ticket to access both of these smoking areas. Any guests smoking in a non-designated area will be subject to ejection.

First Bank Center Box Office

Do you want to get your hands on some great tickets? Here’s how.

The 1STBANK Center box office is located on the Northside of the venue, facing US 36 and the RTD Broomfield Park and Ride.

For in-person purchases, the box office accepts Visa, MasterCard, Discover, American Express, and cash. The 1STBANK Center Box office opens at noon on all event days. You can purchase 1STBANK Center tickets in advance of any event at all Altitude Tickets outlets including The Pepsi Center, The Paramount Theatre, and Dick’s Sporting Goods Park.

1STBANK Center Box Office: 303-410-8497 (Open Event Days Only.)

Altitude Tickets

Purchase tickets online: AltitudeTickets.com

For Altitude Ticket’s charge-by-phone line, please call 720-727-6628 (8 am – 8 pm M-Sat., 9 am – 5 pm Sun.).

Do you Want to Contact FBC?

You can contact them regarding booking, production, publicity, media, and general comments and suggestions. Fill out the comment box below and someone will get back to you in a timely fashion.

Call 1STBank Center General Information:

303-410-0700

Call Box Office:

303-410-8497 (open event days only)

Write to:

1STBANK Center
11450 Broomfield Lane
Broomfield, CO 80021

Email: [email protected]

First Bank Center Frequently Asked Questions

Ques.: Why can’t I find an event on the website?

Ans.: Below are a few reasons or suggestions to help you with your search.

  • No performances are currently scheduled for 1STBANK Center, date, or artist you may have selected.

  • 1STBANK Center will only list an event after all information is confirmed with artist management. Events are always listed in time to purchase tickets the day they are put on sale.

  • Check the proper spelling of the artist, band, or building. All words must be spelled correctly.

  • Check to see you entered the proper Search Type and the corresponding artist, city, zip, or building.

  • Make sure there is the spacing between your words (i.e. John Hiatt, not johnhiatt)

  • Try a different search method. Search by city or zip instead of the artist’s name or building name.

  • The event may not be officially promoted by 1STBANK Center or AEG Live. You may want to try finding the event on the Band’s official website.

Ques.: How do I buy tickets?

Ans.: Online – Click the “Buy Tickets” link on the SHOW DETAILS page of the Band you would like to see.

Purchase tickets online: AltitudeTickets.com

Phone – You may purchase tickets by calling Altitude Tickets at 720-727-6628 (8 am – 8 pm M-Sat., 9 am – 5 pm Sun.).

Anytime box office is open (event days) you may purchase tickets for any upcoming 1STBANK Center event this is on sale and not sold out.

Ques.: How do I purchase accessible seating?

Ans.: Altitude Tickets sells accessible seating via the internet and through the call center. These seats are available to any party that has someone requiring accessible seating, and the ticket limit for these seats is the same as the limit set for the general public.

Ques.: What time zone is used for the show time and on sale time?

Ans.: All dates and times are local.

Ques.: How do I subscribe/unsubscribe to a concert calendar for events in my area?

Subscribe
Click Here to subscribe to receive email alerts for Presales, Cool Stuff, and Info on Events in your area.

Unsubscribe
You may unsubscribe from this service at any time by editing your profile here or clicking the unsubscribe link at the bottom of the concert calendar you receive.

Ques.: I am looking for employment information, where can I find it?

Ans.: 1STBANK Center only accepts resumes for open positions submitted through our corporate websites.

AEG
KSE

A current listing of available job openings can be found on these pages.

Ques.: How can I meet the First Bank Center band?

Ans.: Only the artist record company, artist management, or artist fan club grant backstage access or meet n’ greet opportunities. 1STBANK Center does not handle artist access.

Ques.: How do I get directions to the show?

Ans.: Please visit their venue information page for detailed directions and a map.

Ques.: The show is this week and my tickets haven’t arrived, they’ve been lost, or they’ve been damaged. What can I do?

Ans.: Please call Altitude Tickets, not 1STBANK Center, if you any of these issues within 3 days before the event. You can find directions on how to reach customer service at Altitude Tickets here.

For tickets purchased through Artist Fan Club or another organization, you should contact that organization directly for information.

Ques.: Do I have to pay for parking?

Ans.: Parking is free at 1STBANK Center unless otherwise noted.

1STBANK Center reserves the right to charge a parking fee for certain events. 

Ques.: Is there a restaurant inside the venue?

Ans.: They have several concessions stands with items such as chicken sandwiches, burgers, veggie burgers, hot dogs, burritos, and pizza, to name a few.

Ques.: Is there a Nursing Suite?

Ans.: They have partnered with UCHealth to provide guests with a Nursing Suite for a private comfortable place for nursing mothers.  For access, please go to customer service to obtain the key code.  The UCHealth Nursing Suite is located in the Southeast corner of the lower concourse – outside of section 109.

Ques.: Can I fill up my refillable water bottle?

Ans.: UCHealth Hydration Stations are located on the Northside of the lower concourse – outside of sections 103 and 118.  Bring your refillable water bottle to any 1STBANK show to stay hydrated!

Hear about amazing opportunities and more by signing up for First Bank Center today.

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CSN Team.

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